Notice of Nondiscrimination


Riverside Primary Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Riverside Primary Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).


Riverside Primary Care:


  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Assistance with communication needs, including personalized support for patients with disabilities
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English, such as:
    • Translation services for medical documents and forms
    • Access to medical information in multiple languages upon request

If you need these services, contact Riverside Primary Care

If you believe that Riverside Primary Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:


Riverside Primary Care Human Resources,
1673 W. Shoreline Dr., Suite 100, Boise, Idaho,
Phone: 208-593-3054,
Fax: 208-215-3764,
partners@riversideprimarycare.org


You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Riverside Primary Care is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:


U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.